Strawberry - Mini Bernedoodle

At Oodles of Bernedoodles, we understand that the decision to bring a new puppy into your home is significant. Our priority is to ensure a happy and successful placement of our puppies into loving homes. Here are the details of our Return and Refund Policy:

Reservation Fee:

• A non-refundable reservation fee of $500 is required to reserve your chosen puppy. This fee is credited towards the total purchase price of the puppy.
• Please note, this fee is a commitment to the puppy you have selected and is non-refundable.

Exchange Policy:

• If, for any reason, you wish to exchange the puppy you have reserved, you may do so with another puppy from the same litter, subject to availability and provided that the other puppy is not already reserved.

Return Policy:

• We understand that circumstances can change. If you decide to return your puppy, we are unable to refund the reservation fee. However, we offer a 50% discount on the reservation fee for a puppy from a future litter.
• This policy is designed to encourage serious commitments and to ensure that each puppy is placed in a forever home that is the right fit for both the puppy and the family.

Additional Terms:

• We reserve the right to refuse returns or exchanges if the puppy's health or well-being has been compromised while in your care.
• All puppies returned must be in good health, accompanied by a vet's certificate confirming their health status.

We are dedicated to the welfare of our puppies and the satisfaction of our customers. Please feel free to contact us with any questions or concerns regarding this policy.

At Oodles of Bernedoodles, we ensure that every puppy reaches their new home safely and comfortably, whether you're nearby or across the country. Here's what you need to know about our shipping process:

Local Pick-Up:

• For families local to the Utah County area, we invite you to pick up your new furry friend directly from our location. This gives you the opportunity to see where your puppy has been raised and meet us in person.
• Pick-up appointments can be scheduled in advance to ensure a smooth and joyful first meeting with your new puppy.

Out-of-State Delivery:

• If you're located out of state, don't worry! We partner with specialized pet transport companies to deliver your special puppy to your doorstep.
• These companies are experienced in pet transport and provide the care and attention your puppy needs during their journey to you.

Transportation Costs:

• The buyer is responsible for covering the transportation costs. These costs can vary depending on the distance and specific requirements of the transport.
• We will provide you with a quote and coordinate all the logistics with the transport company to ensure a safe and timely delivery.

Ensuring Puppy's Well-Being:

• The well-being of our puppies during transportation is our top priority. We ensure that they are comfortable and secure throughout the journey.
• Our transport partners are selected for their professionalism and dedication to the care and comfort of pets during transit.

Further Assistance:

• We are here to assist you every step of the way. If you have any questions or need further information about the shipping process, please don’t hesitate to contact us.

We look forward to helping you welcome your new Bernedoodle puppy into your family, no matter where you are!